Profile

Organization profile
TRL Krosaki Refractories Limited (Formerly Tata Refractories Limited)  was established in the year 1958 in the name of Belpahar Refractories Limited. Subsequently the Company’s name was changed to Tata Refractories Limited.  After acquisition of 51% shares of Tata Refractories Limited by Krosaki Harima Corporation, (KHC), Japan from Tata Steel, Tata Refractories Ltd. has changed its name to “TRL Krosaki Refractories Limited” with effect from June 03, 2011. Tata Steel will continue to hold 26.46% equity stake in TRL Krosaki. Besides Krosaki Harima Corporation and Tata Steel, 
TRL Krosaki
 has also equity participation from Steel Authority of India Limited, the largest public sector steel producer of India and Life Insurance Corporation of India, the largest public sector Insurance Company. KHC and 
TRL Krosaki
 have jointly emerged as the 4th largest refractories manufacturers in the world.

 
The development of the Refractories Industries in India is inextricably linked with the growth of TRL Krosaki Refractories Limited. Refractories are used in all high temperature processes to protect the reactors and personnel from the influence of heat and hot materials. Thus, Refractories are critical consumables in metallurgical and other industries where pyro-processes are involved.
 
TRL Krosaki
 is presently the largest producer of refractories in India, with a product range comprising high alumina refractories, basic refractories, dolomite refractories, silica refractories, Flow Control Products and monolithics for standard and specialized applications for the Steel, Cement, Glass, Non-ferrous and Petro-chemical industries both in India and abroad. 
TRL Krosaki
 is the only Refractories Company in India which manufactures and sells a wide range of sophisticated refractories products. 
TRL Krosaki
’s market share in India is around 22%.
 
 
TRL Krosaki
 exports its products to various countries. Around 14% of the annual turnover comes from Exports.   The Company has been accorded the status of an Export House by the Government of India. 
 
The Company has received the Integrated Management System (IMS) Certificate. This IMS certification includes three major international standards -ISO 9001:2008, ISO 14001: 2004 and OHSAS 18001: 2007.  
TRL Krosaki
 is the first Refractories Company in India to have received the IMS Certificate. 
 
Besides supply of refractories, 
TRL Krosaki
 also  offers to customers Refractories Engineering and Management Services such as       design, supply,   erection and commissioning   and maintenance jobs of equipment where refractories are used.
  
 
Products and services, delivery mechanisms:
Products:
 
TRL Krosaki
 is the only company in India and one of the few in the world to have a wide range of products in its basket.  Its product basket includes Basic, Dolomite, Fireclay and High Alumina, Silica, Flow Control, Special Refractories etc. 
TRL Krosaki
 is the only commercial producer of dolomite refractories  in India.
 
 
Services
 
In response to the unarticulated needs of its major customers, 
TRL Krosaki
 has pioneered a unique service called “Refractories Engineering and Management Services, (REMS)”. It has got two refractories related services, namely “Total Refractories Solution: TRS ” and “Total Refractories Management: TRM” in India. TRS is a full range of services starting from design, supply, installation & heat-up of refractories of customers’ equipments both for expansion/new projects of existing and new customers. TRM is refractories management of current operations of customer industries. TRM takes care of all refractories related jobs of the customers, so that the customer can concentrate on their core functions. REMS differentiate 
TRL Krosaki
 from the competitors. The Customer Relationship Managers (CRM) are other initiatives which have given an extra edge to our customer services.
 
Delivery mechanisms
 
TRL Krosaki
 primarily delivers its products directly to the customers (89%). Other route of delivery is through channel partners (11%). The products are palletized and protected against hydration, physical damage during transit & storage and to facilitate efficient & safe mechanized handling at all points. Competent, qualified and experienced teams at the customers’ equipment site and back up from plant provide the after sales services for its selected customers. Road transport, Sea route, Container, Air, Railways is the mediums of delivering the materials to all the customers. State of the art FIFO system is used for the fast dispatch of Dolomite products. The concepx of “On-time and in full (OTIF)” delivery has been implemented as per “Theory of Constraints (TOC)” guidelines to derive a competitive advantage.  
 
 
Organizational culture
 
TRL Krosaki
 has developed a unique culture, which is articulated in its vision, mission and values. 
TRL Krosaki
 firmly believes that the purpose of an industrial enterprise is to improve the quality of life of the people and community it serves. Towards this, it creates economic, social and environmental values. The vision, strategic goals, objectives and the behavior it demonstrates are guided by this philosophy. 
TRL Krosaki
 is an equal opportunity employer and promotes high ethical values, improvement orientation, innovation, agility with respect to manpower, technology and products, learning and sharing and equal opportunity to all.
 
Workforce profile
 
TRL Krosaki
 has achieved significant improvements by building a competent workforce. Our people are the most important assets and through their capabilities and use of their knowledge, we have been able to maintain our leadership position in the market. Employee training & development, competency mapping through HRRA, career progression, succession planning is given utmost attention by top management for developing a world class workforce. Focus is on strengthening the number of
 
professionals among officers and improving technical training levels of workers. HR programs are tailored to meet these objectives. Our training man days of 10 man days/man/year is one of the highest in the country and highest among the refractories companies in the world. 
TRL Krosaki
’s employees are in two broad categories of officers and workmen. Team work, learning organization, compensation, subsidized education, free medical benefits for self and family, clean environment etc. are some of the key factors motivating the workforce accomplishing our Mission. Workforces expect rapid growth of 
TRL Krosaki
 driven by its visionary leadership. 
TRL Krosaki
 injects fresh talents from campus interviews from reputed engineering colleges, institutes and through lateral recruitments.  Marketing personnel are located across the country and abroad near the clusters of customers to provide prompx service.  
TRL Krosaki
 has the highest percentage of professional and well-trained staff for any refractories company in India and compares favorably even with the global refractories companies.
 
The specific safety and health requirement is to prevent dust pollution, inherent to refractories industry. 
TRL Krosaki
 has very effective dust extraction systems, which keep the dust levels in the plant well below the CPCB (Centre Pollution Control Board) and SPCB (State Pollution Control Board) norms. 
TRL Krosaki
 has implemented IMS (Integrated Management System) in its entire Works to ensure a safe and healthy environment for its workforce and contract workers and is the first refractories company in the country to acquire IMS.    Safety, health and environmental issues are reviewed on monthly basis by top management.
 
 
Major facilities, technologies, and equipments
 
TRL Krosaki
 strives to achieve manufacturing excellence through regular updating of its facilities and equipments with the state-of-the-art technology available in the world. This is evident from the fact that 
TRL Krosaki
 has current generation equipments in all its manufacturing units.
TRL Krosaki
 has a unique state-of-the-art Research & Development Laboratory which has received the Certificate of Accreditation from National Accreditation Board for Testing and Calibration
Laboratories in accordance with the Standard ISO/IEO 17025:2005. Manufacture of refractories involves processing of a
 
 
 variety of raw materials, natural minerals and synthetic products along with organic and inorganic additives into refractory
 
 
 products that may be shaped or unshaped. Accordingly, different technologies involved are grinding, batching, mixing,
shaping, drying and firing. Equipments used in different steps of processing are a variety of crushers, grinders, batching
systems, mixers, presses and high temperature kilns. 
TRL Krosaki
 boasts of being the only company in India to have tunnel kiln for firing of Silica bricks. Through ”Fortune 500 Program”, the Company has spent about Rs.200 Crores in building plant capabilities and plant capacities. Under the program, apart from expansions, large number of old, low productivity mixers and presses have been replaced by a small numbers of latest and of modern design mixers and fully automated SACMI presses which have resulted products of superior quality and with high productivity. As further expansion of Belpahar Plant is not possible due to space constraint it has been decided to put up a Greenfield plant in
Visakhapatnam (Andhra Pradesh). The required land has already been acquired. 
TRL Krosaki 
is the first refractories company in India to have implemented Enterprise Resource Planning (ERP) for all its functions. The company is in the process of migrating from BaaN ERP to SAP ERP.
Manufacturing Unit in China
The Company has set up a refractories manufacturing unit in China, namely TRL China Limited.   The Plant with an annual capacity of 30,000 tonnes has started operation from 28th December, 2006.    TRL China has undertaken Phase-II and Phase-III expansion to increase its production capacity. After Phase-II and Phase-III expansion the present plant capacity is 90,000 tonnes per annum.
Awards & Recognitions
Some of the Awards / recognition achieved by the Company are as follows :
• Received TERI Corporate Social Responsibility Award 2009 from Hon’ble President of India. This award is a recognition of TRL’s Operation Khushi program through which more than 400 patients of Cleft Lips and Cleft Palates have been operated.
 
• Received "Golden Peacock Environment Management Award" from the World Environment Foundation for the excellent work in the field of environment protection.
  
• GREENTECH ENVIRONMENT EXCELLENCE SILVER AWARD – 2003-04 from the Greentech Foundation for outstanding achievements in Environment Management.
 
• Greentech Safety Silver Award in Manufacturing Sector for the year 2006 from Greentech Foundation.